HELP

Frequently Asked Questions

Hey friends,

You’ll find here some general information and answers to your question to make your visit a success. Please do read it carefully and then share these information with the members of your group. 

If you don’t find what you need, please contact us.

💠 All Tours are given by appointment.

Click on the “Book my tour” button under each respective tour, then select the tour you want using the Tour reference, fill in the form ahead of time and send.

* more details will be sent to you through email for meeting point, payment…

💠 Many companies operates in Paris,  please make sure that you have booked only with MY BIBLE TOUR IN PARIS on mybibletour.com to avoid any confusion. 

 

💠LOUVRE ENTRY TICKETS IMPORTANT INFORMATION 

Online tickets only will grant you entrance to the Louvre Museum which requires that all visitors show up at the time slot indicated on their tickets.

So we recommend that you book your tour(s) 2 weeks ahead of time (to find availibility with our company and the Louvre museum) and secure your entrance to the museum in buying online tickets on www.ticketlouvre.fr 

MUSEUM PASS

They are available on booking.parisinfo.com 

⚠️Time slot bookings compulsory for all Paris Museum Pass holders 

Only tickets purchased online guarantee entry to the museum. Visitors must enter their surname, name and the serial number indicated on their Pass when booking their tickets.

Time slot reservation is compulsory but free on ticketlouvre.fr

Entry to the museum via the Pyramid.                                                                                            
All Paris Museum Pass holders must present their pass along with the document confirming their time slot reservation. 

Private Tours are organized from Monday to Saturday from 9:00 am to 6:00 pm, 9:00 am to  9:30 pm on Wednesdays and Fridays depending on Tours & Guides availabilities. 

No tours are given on Sundays.

If at all possible we advise to book your tours during the week. 

For your comfort our company has decided to organise only Private tours, with a maximum of 5 visitors per group accompanied by a knowledgeable guide. 

More than 5 in your group? information are provided in the section below. 

LOUVRE TOURS

In order to comply with the Museum strict rules regarding PRIVATE TOURS, groups size are up to 5 persons maximum. If your group is beyond that number, book as many tours as necessary for the same day/time on the Booking Form, then your entire group will be accommodated and small groups will follow one another. 

Reminder :

The Louvre Museum now requires that all visitors show up at the time slot indicated on their tickets.

So we recommend that you book your tour ahead of time and secure your entrance to the museum in buying online tickets on www.ticketlouvre.fr

or use a Museum Pass available on booking.parisinfo.com (⚠️See I want to book a tour section above)

City Tour

Max. Group size : 12 persons

No :

  • The Louvre entry ticket has to be purchased online. It is time-stamped and nominative, an identity document may be demanded.
    It is valid only for the chosen service, date and time. It is not a queue jump but gives access to the pyramid within half an hour of the time shown on the ticket.
  • If you have a Museum Pass you can use it on the tour (Time slot bookings compulsory for all Paris Museum Pass holders 
    Only tickets purchased online guarantee entry to the museum. Visitors must enter their surname, name and the serial number indicated on their Pass when booking their tickets). 
  • some may qualify for free entrance on presentation of valid ID: Under 18, under 26 if living in EEA, people with disabilities + 1 accompanying person and those on income support (proof of eligibility required)
  • Some will want to enjoy the museum collections before their guided tour…
  • 💡Special free admission for anyone under 26 on Fridays from 6:00 PM.

​We advise that you purchase your entry tickets online ahead of time. ​

💠 IMPORTANT :

The Louvre Museum now requires that all visitors show up at the time slot indicated on their tickets (it is also accepted that you show up half an hour before).

So we recommend that you book your tour ahead of time and secure your entrance to the museum in buying online tickets on www.ticketlouvre.fr

or use a Museum Pass available on booking.parisinfo.com  (

⚠️Time slot bookings compulsory for all Paris Museum Pass holders 

Only tickets purchased online guarantee entry to the museum. Visitors must enter their surname, name and the serial number indicated on their Pass when booking their tickets.

Entry to the museum via the Pyramid.                                                                                            
All Paris Museum Pass holders must present their pass along with the document confirming their time slot reservation. 

The Louvre Museum is closed on Tuesdays.

No. No fees are required when reserving your tour on mybibletour.com .

An email will be sent to you with the Tour(s) confirmation with each guide instruction about payment.

Thank you for not booking a tour if not sure about your schedules yet.

A meeting point with details and pictures will be sent to you through email. 

⌚Please be on time, as your guide might have other commitments on the day of your visit, and would be heartbroken to have to shorten your tour.

Yes. You will find it below:

CANCELLATION POLICY

Booking a tour is a commitment. In case of an unexpected event, it is still possible to cancel your tour :

  1. More than 2 weeks prior to the visit: tour is canceled, no fees applied.
  2. Less than 2 weeks prior to the visit: a 50% fee is charged.
  3. No shows : 100% of the tour fee applied. 

Have a look at your junk mail as an immediate automatic response has already been sent to you. 

You went online to book ahead of time a Tour but you couldn’t find any tour available on the chosen date(s). You wonder if it means that Tours are already sold out on that day/time? 

Answer :

1) Tours are sold out. You might choose another tour/day/time. 

2) Guides manage their own schedule ahead of time if at all possible. When pioneers-guides have received assignments (ex. during the International Convention this summer), they might update their availability later… Do not hesitate to come back on the website or choose another tour/day/time. 

We thank you for your comprehension. 

We highly recommend  to book ahead of time for the pioneer guides to organize accordingly.
It is possible to book online from 10 days to 3 months ahead of time. 
 
 
But what if you’ve just discovered our website and you’re wondering if there’s a possibility to join an Opened Tour?
 
– E-mail your request with  your detailed information.
 
–  If there is room for you or your group, you’ll be contacted by one of our guides through  e-mail or telephone (all use WhatsApp)
 
– You might not be able to choose a specific tour but we offer wonderful Bible Tours that you’ll enjoy. 
 
– If no more room, you won’t be contacted. 
 
We thank you for your comprehension. 
 

💠 Reminder :

The Louvre Museum now requires that all visitors show up at the time slot indicated on their tickets.

So we recommend that you book your tour ahead of time and secure your entrance to the museum in buying online tickets on www.ticketlouvre.fr

or use a Museum Pass available on booking.parisinfo.com 

⚠️Time slot bookings compulsory for all Paris Museum Pass holders 

(See the first section of the FAQ)

Please, do read the entire FAQ which is regularly updated. 

The Louvre is a very large museum. Remember to eat, rest well before your visit, and be sure to wear comfortable shoes. 

Pick pockets might be present in and around the Museum. They usually operate in crowds while you are taking pictures or looking at artwork, so keep your bags in front of you, do not put your wallet or phone in your back pocket. 

What is allowed ?

Pictures but no flashes and selfie sticks.

What is not permitted ?

  • Touching the artifacts
  • Audio & video recordings
  • Eat & drink on the Tour

LUGGAGE :

⚠️Only 1 small luggage is allowed, please have a look at http://www.louvre.fr/en/hours-admission.

Please, share this information with the members of your group. Thank you.

🚊The Metro stop is Palais Royal / Musée du Louvre. Metro Line 1 or 7 Exit (Sortie) number 1. 

🚖 If you’re coming by Taxi you will probably get stuck in traffic therefore please leave your hotel well ahead of time. The address is : Passage Richelieu, 93, rue de Rivoli 75001 Paris. 

Reminder :

Fast access to the Louvre is possible with online tickets through the Richelieu passages well as Carroussel du Louvre, for Museum Pass holder through the main Pyramid (outside courtyard). 

Absolutely!

All Louvre Tours, Bethel Tour & Claude Monet (Giverny) visit are wheel chairs accessible. 

At the Louvre, wheel chair access is made from the Main Pyramid entrance.

Wheel chairs can also be provided at the “Assistance” desk next to the cloakroom. 

Once you have requested a tour, in order for your tour to be confirmed, you will receive your guide(s)’s instruction for Payment. Depending of your home country, International payment fees might apply, if so you will be charged (on average 5,5% of your total). 

If you have booked multiple tours with multiple guides, each respective guide payment details will be sent separately to you through email. Thank you. 

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